Advocacy

  • With certification in the implementation of Panviva's knowledge management tool, Berkshire Knowledge advocates for the new client who has identified the need for internal project oversight and careful vendor management with Panviva's chosen service partner. 

  • Berkshire Knowledge can also provide advocacy as Panviva is integrated with other applications and other vendors.  The focus is on integration with applications that would result in a great customer experience regardless of channel.

  • Timely and effective three-way communication between our client, the vendor, and Berkshire Knowledge is one of our core competencies.